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Frequently
Asked Questions
Here you will finds answers to our most frequently asked questions, broken down
by category. If you still do not see the answers to your particular question,
please contact our Customer Service department for help.
Questions
Why decorate with Wallpaper??
Hanging When should I schedule my paperhanging job??
Installation Why do I have to book wallpaper??
How do I get rid of the bubbles in my wallpaper after I've installed it??
Why won't my border stay on the wall??
How can I hide the seams in my textured wallpaper??
Why have gaps formed at the seams??
Why do I get wrinkles when I go around a corner??
I'm hanging a plaid pattern. How do I ensure the pattern will stay straight around the room??
Why do I need to prime the walls with an acrylic wallcovering primer??
Don't I have to size the walls??
Why do I have to patch the walls? Won't the wallpaper cover up cracks and holes??
My walls have mildew on them. What should I do??
Removal Don't I need to rent a steamer to remove old wallpaper??
Why does the old wallpaper have to be removed??
The paper facing on my drywall tore when I removed the old wallcovering. What can I do??
Repair How can I repair damaged wallpaper once it has been installed??
Returns What is your return policy??
Samples Can I order samples??
How long does it take to receive samples??
Shipping How much is the cost for shipping??
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